Before shipment
Visual appearance, size, quantity, packing and product markings can be documented before dispatch.
QUALITY & WARRANTY
Product confidence, backed by clear terms.
We support every order with inspection records, practical technical guidance and a transparent manufacturing defect warranty.
Technical guidance
Free remote guidance is available for product selection, installation, use and maintenance.
6-month coverage
Manufacturing defects are covered for six months from the customer’s receipt of the goods.
WARRANTY TERMS
Clear responsibilities for every claim.
Customers should provide clear photos, videos and operating information. If our review confirms a manufacturing defect, we may arrange replacement, partial refund or full refund according to the actual case.
- Manufacturing defects: covered for 6 months
- Normal wear: not covered
- Overloading or misuse: not covered
- Improper installation: not covered
- Transport damage: claim assistance available
- On-site service: not included
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